Who we are

This Privacy Statement discloses the privacy practices for the Reading and Speech Clinic (“Reading and Speech”) and its Internet Web site: www.readingandspeech.com (hereinafter referred to individually as a “Web site”). Reading and Speech, an independent, Oregon business, provides you with the following information:

• What personally identifiable information of yours or third-party personal identification is collected from you through the Web site;
• How the information is used;
• With whom the information may be shared;
• What choices are available to you regarding collection, use and distribution of the information;
• What security procedures are in place to prevent the loss, misuse or alteration of information under Reading and Speech’s control; and
• How you can correct any inaccuracies in the information.

If you feel that Reading and Speech is not abiding by its posted privacy policy, you should first contact the Reading and Speech Clinic at 541-390-7376.

What personal data we collect and why we collect it

Reading and Speech collects personally identifiable and non-personally identifiable information from users in a variety of ways. Reading and Speech is the sole owner of all the information collected on its Web site, and will not use or share with third parties any of the information collected.

From time to time, Reading and Speech requests information from users via surveys. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code). Survey information may be used by Reading and Speech for a variety of business purposes. For example, surveys will be used for purposes of monitoring or improving the use of and satisfaction with the Web site and other services offered by Reading and Speech.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

To access areas designated as “Club Sites,” users must be current members or affiliates of the Reading and Speech Club. The information collected when members join the Reading and Speech Club is also used to control access to these areas of the Web site. Reading and Speech Club members and affiliates who wish to use “Club Sites” of the Web site will be required initially to enter certain personal identification information (e.g., last name, e-mail address, username and password) to gain access.

Reading and Speech requests information from its users on its purchase form, including contact information (such as name and shipping address) and financial information (such as credit card number, expiration date, etc.). This information is primarily used by Reading and Speech for billing and to fill customer orders, but may be used by Reading and Speech for other business purposes. For example, if there is a problem processing an order, this information may be used to contact the user.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Each view of a page on the Web site is logged. Information such as the user’s Internet Protocol (“IP”) address, time of day and duration of activity on the Web site is recorded. This information may be used by Reading and Speech to analyze trends, administer the Web site, track users’ movements and gather broad demographic information for aggregate use or for other business purposes. 

If illegal activity is detected on the Web site, Reading and Speech may attempt to connect an IP address to personal information.

Who we share your data with

When you submit information via the Web site, Reading and Speech takes certain precautions to protect your user information both online and offline. For example, currently, when registration/order forms on our Web site ask users to enter information (such as credit card number and/or social security number), that information is encrypted and is protected with encryption software: Secure Sockets Layer (“SSL”). While you are on a secure page, such as our order form, the lock icon on your Internet browser becomes locked, as opposed to unlocked or open. These security features may be updated from time-to-time in Reading and Speech’s sole discretion. 

Just as we currently use SSL encryption to protect sensitive information online, we also use certain efforts to protect user-information offline. Currently, our users’ information is restricted primarily in our offices and our servers are all password protected. 

If you have any questions about the current state of security with respect to information collected at the Web site or stored offline, you may send an email to webmaster@readingandspeech.com.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Links

The Web site contains links to other Internet sites. Please be aware that Reading and Speech is not responsible for the privacy practices of such other Internet sites. We encourage our users to be aware when they leave the Web site and to read the privacy statements of each Internet site that collects personally identifiable information. This Privacy Statement applies solely to information collected by Reading and Speech’s Web site.

How we protect your data

When you submit information via the Web site, Reading and Speech takes certain precautions to protect your user information both online and offline. For example, currently, when registration/order forms on our Web site ask users to enter information (such as credit card number and/or social security number), that information is encrypted and is protected with encryption software: Secure Sockets Layer (“SSL”). While you are on a secure page, such as our order form, the lock icon on your Internet browser becomes locked, as opposed to unlocked or open. These security features may be updated from time-to-time in Reading and Speech’s sole discretion. 

Just as we currently use SSL encryption to protect sensitive information online, we also use certain efforts to protect user-information offline. Currently, our users’ information is restricted primarily in our offices and our servers are all password protected. 

If you have any questions about the current state of security with respect to information collected at the Web site or stored offline, you may send an email to webmaster@readingandspeech.com.

Special offers

Reading and Speech sends all new members a welcoming e-mail to verify password and username. Members and other visitors to our Web site may occasionally receive information on products, services, special deals, newsletters and other information from Reading and Speech. Reading and Speech may also send notifications of renewals and other communications to members via e-mail.

Site and service updates

Reading and Speech also sends user site and service announcement updates. Club members cannot opt-out from service announcements, which contain important information about the service. We communicate with users to provide requested services and in regard to issues relating to their account via e-mail or phone.

Correcting/updating personal information

If a user’s personally identifiable information (such as zip code) changes or if a user no longer desires our service, we will endeavor to provide a way to correct or update personal data which that user has provided to us. This can usually be done from our Club Sites member page or by contacting us at 541-390-7376. Some information, such as a user’s name change, must be changed by calling us.

Choice/opt-out

Users who no longer wish to receive our e-mail newsletters or promotional materials may opt-out of receiving a specific communication from Reading and Speech by sending a reply e-mail containing the word “unsubscribe” in the subject line. Please note that there are certain communications that will still be sent to users by Reading and Speech, as referenced above, including without limitation site and Service Updates and Club Site membership renewals.

Notification of changes

If we decide to change our privacy policy, we will post those changes on Reading and Speech’s homepage so that our users are always informed of what information we collect, how we use it and under what circumstances, if any, we disclose it.